Tag Archives: interface

What’s the future of mobile interface (?)

I asked this question on linkedin and got couple of interesting and reflective answers on touch, voice, holograms and even brain controlled phones in the future. As this blog is called screensumer, I did some search on the web to figure about the smallest but the most integral piece of screen in our lives.

There’s an excelled piece by Priya Ganapati on Wired’s gadget lab blog where she talks about touchscreens from apple, voice from vlingo, speedier keyboards by swype and point and find from nokia. Here’s a fantastic quote which suggests the right approach

"So much of how we understand technology is visually driven," says Rachel Hinman, a strategist with Adaptive Path, a user-experience and design-consulting firm. "Mobile interface design has to mimic the touch, sight, gesture and auditory feeds that we use to interact with our environment."

My thinking on the Mobile Interfaces of today and tomorrow

Buttons:

The button as the interface will stay and they can’t go obsolete at least for a decade or so. While the touch interfaces are cool, there will be many people who due to various cognitive reasons will still prefer buttons. There’s also a economic & social reasoning to this in places where mobiles has not reached 100% penetration. We will continue to see all buttons and hybrid (buttons+touch) for sometime.

Touchscreens: Touch, Multi-touch, Touchless

Touchscreens allow you to do more on your mobile, has just evolved recently and the possibilities are endless. This is the standard interface for the mobile of the future. Touch will never go, in fact it has many surprises stored for us.

No rubbing and talking :) . Just imagine about Microsoft SideSight to be available on your phone soon, it’s not touch, it’s multi-touch. Elliptic Labs rightly calls their interface technology as the touchless (video).

Speech/Voice

How cool it would be to just talk to your phone and get everything done. But speech is a beast which is very difficult to tackle. The properties of speech get affected by weather, environment, user’s health, emotions and endless other permutation and combinations. That’s the reason why speech recognition even of the best of current handset doesn’t work

The other problem with speech is the mobile itself, to learn your modulation it has to learn so much that it requires 1000x the horse power it has currently got now.

I could only get some information about Vlingo, others services seem to be app or gateways for voice based services and not the things that can control your device itself.

Thought / Neural input devices

Soon you would be able to think a phone number and your phone will start dialing [computerworld]. Cool, ain’t it but don’t tell me to wear that thought control hat. Companies like Emotiv, EmSense and Neurosky are working hard on it and this doesn’t look like wishful thinking to me.

Other Advancement in Mobile Interfaces

Imagine the possibilities of having these interfaces on your mobile.

Some of the real dependencies affecting the future of mobile interface.

(Socio-economic reasons excluded)

  • The microprocessor  & integrated circuits- Not just how much CPU cycles it can burn but also how it can keep it cool. A burn there in your trouser’s pocket will be really harmful. Again just advancement of microprocessor and compacting is not enough, the bus, the coppers and other specialized microprocessor has to match the speed as well.
  • Storage - We have already seen some good storage capacities on the phone, but here we are talking about the RAMs and the ROMs and the cost of having the on-board memories for your mobile’s personal usage and not for storing the mp3s.
  • Sensors – To sense the touch, to sense the touchless, to sense the voice, to sense the thoughts. It’s tied to your phone or is it a plug-n-play add on. How small it is, or how small it can become. The cost of having it on-board or having it as an attached.
  • Software – If the future is mobile will it follow what has happened on OS & application front. Like PC architecture is there an open architecture on Mobile. Has the developer ecosystem already arrived on mobile. Will you buy your mobile from someone, the OS from other and applications from some other and the peripheral add-on from some some other. Would you be able to assemble the mobile phones of future or simply walk into showroom buy one and not to worry about whatever I said above.

What Is A successful Web User Interface / GUI ?

We all talk about Usability, usability and usability, we also have a definition for it and repeat the words like mantra – but to tell you the truth, still with so much of understanding, experience and usage of the web more than half of the working and experienced professional do not know what the usability is.

Usability in most simplistic terms is let the user do, what you want him to do. And what you do is what you get. Therefore, the biggest problem in usability is always a) not knowing what you want users to do on your site b) defining this and keeping it in mind while designing your site c) loosing track and forcing your users to do what they should not do.

The problem is that people relate usability with the patch work of search, navigation, content, communication and design and other massive collection of various page elements.

How should we design a successful web interface 

- is it the showcasing talent of web designer or technology of a web programmer. The successful web interface are to be made with an understanding of a) user needs b) assisting user to satisfy those needs c) and validating through feedback/study if this is really met.

The call to action is… I have learned to ask this question, whenever I am not able to make a decision on the design and asking this question almost gives you a clarity on what you want. Any page design, communication and html elements should be woven around driving this experience. Example:-

  • Can users easily do, whatever that you want them to do ?
  • Can users easily do, whatever that they came here to do ?

OR the coversion goal is…

a) users should buy my product b) users should read the content on my site c) users must download this stuff d) users need to subscribe my feed e) users should return to my site for new updates and so on. This thinking also helps in understanding what you need to do. And what you do helps your users to perform the task which align with your site goals and purpose.

A page is not the site, the site is not the page

There needs to be a macro and micro level thinking approach. The home page is different than a section page which is different than a inside page. The story needs to be told and there should be a common thread but the conversion goal or the call to action will differ from one place to another. Think like museum guide, build up the story, construct the atmosphere and then uncover the gems.

Let me make decision, or at least help me a little

Are you allowing your users to make the right decision at any given point. The decision cannot be made randomly. The most easiest and rational decision for any users on any web site it to exist the site. Are you assisting him in making a exit decision or a decision which aligns with the site’s goal.

Content & Activity Need to stand up and say something

On any page, the user has some content to consume or some activity to perform. Are you allowing him to do that or he is just lost in the interface jungle. Are you providing for or hand-holding to the right place or just making it difficult for your users. The design has to assist the content or activity or take the centre stage ?. Who is the actor, your content / activity or the design. On any page design cannot speak or stand out more than the content/activity itself. That is what causes imbalance and becomes the point of failure.

Connect, Communicate, Ask & Deliver- The art of easy and successful web user interface

  • Who is your user ?
  • Why did she come here for ?
  • Why should she come her for ?
  • Should she come here again ? or why should she ?
  • Did she get what she wanted ?
  • Did she do what she wanted to do ?
  • Did she get what you wanted to offer ?
  • Did she do what you wanted her to do ?
  • Did you help her in getting what she wanted ?
  • Was she treated well ? Did you go an extra mile to help her ?
  • Should she do the basic expected out of her ? or she can do much more
  • Would she recommend your site ? and why ?
  • She should be your customer or fan ?
  • What special experience did you offer to her ?
  • And there are many more such questions to be asked… and keep them coming in comments