Posts under ‘Users’

Older Internet Users Feel Web Advertising and Content Not Relevant well if you see just the age demographics, you can see so much of a confusion, if you add other demographics such as sex, location, interest and such complains from user will rise exponentially. No matter, how much we complain about privacy and other issues, [...]

Pure Visibility talks about how search engines contribute to the online user experience. Anybody who skims through search engines and referral logs has come across this: What is also noteworthy is the large drop in other marketing channel efforts, such as referrals and direct traffic. Effectively visitors are relying on Google as their “bookmark” engine, [...]

Users are creating content, they are creating instant mashup application, they are using the social networks in the open and API’d world. You can now see loads of information on the user screen than it was in the past. The user interfaces also needs to evolve rapidly adjusting to this information overload and ReadWriteWeb has [...]

Women are topping up the net usage now. Digital Journal points to the study conducted by Pew Internet which says that 74% of all U.S. women are online and they continue to dominate most elements of content creation and are becoming the most prolific web users: 5 per cent of U.S. teen girls blog, compared [...]

I have gathered the real word examples from my own experiences and its looks at what are the various difficulties which your customers may face when they are interacting with you. Call Centre: Shut them if they do not care for customer care Most of the call centres by businesses are run to benefit the [...]

Via Adam Schwabe : Top-10 Application Design Mistakes by web usability guru, Jackob Nielsen. 1. Non-Standard GUI Controls: What I find true "If Jakob’s Law is "users spend most of their time on other websites," then Jakob’s Second Law is even more critical: "Users have several thousand times more experience with standard GUI controls than [...]

I had previously pointed to the recent study by comScore which said 75% of total American internet users. Now blinks, a video search engine announced the results of a new survey on television and online video viewing with these results: Media Multitasking, Typers Vs Talkers & Duouble Dippers – The habits that new web & [...]

This post talks about what kind of web user are you and points to the study conducted by Pew Internet and American Life Project. The complete PDF report can be downloaded here # 8% of Americans are deep users of the participatory Web and mobile applications # 23% are heavy, pragmatic tech adopters – they [...]

Kathy Sierra is my most favorite blogger so far. Infact, my blog is kind of inspired by her blog creation passionate users. Inspired by the name, I created my blog ‘how to make users happy‘. Unfortunately, she doesn’t blog now due to some reasons. But I am still under the awe of her brilliant content [...]

Do you know that you loose a very high proportion of users just at the time of registration itself ? And I am sure, you must be aware about the conversion rate – site visitor wanting to become a registered user. So when the user has decided to register on your site, do yourself a [...]

What is user satisfaction ? The satisfaction of your users, the contentment that your users feel when they are using your product and services or interacting with your brand in anyway – The feeling that they have done right, that their choice is right, that they got the best, that they have paid the right [...]