Why users find Mobile web difficult

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Photo Credit: Stephen

Ian Harvey writes an apt article on mobile web a case of delayed gratification

Most users see the mobile Web as a novelty, and not a necessity. They face frustratingly slow load times and expensive data charges when they navigate to feature-rich pages that, by comparison, pop up in an instant on their PCs. To complicate things further, users have their choice of hundreds of different mobile devices, two major operating systems, 40 different browsers and four mobile Web platforms.

Standardization: This is the most difficult of all, different browsers, different mobile OSs and different screen sizes. The biggest problem is different handset resolutions and expectations. If your handset supports ‘web’ it doesn’t mean it would look good too. My best experience on net has been so far on my HTC touch phone with Windows Mobile 6. The handset makers have to market their handsets appropriately, common mobile cannot be a replacement for a computer

Connection / Mobile operators as the gateways: In Indian markets, the mobile operators are just pushing ring tunes and other not so serious VAS stuff. And they also think that they can provide content on their own. They would have a better business if they focus of becoming a gateway to the mobile web world and partner with web content providers. By this, the web content providers won’t have the problem of competing with Mobile operators and would have a incentive to provide much better experience to the mobile web users, as they would have a better traffic.

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